ChoicePilot ("ChoicePilot", "we", "our", "us") provides an automation and operator workflow platform at choicepilot.online and related services.
1. Information We Collect
We collect information you provide directly:
- account profile data (name, email, organization)
- billing and plan information
- support requests and operator notes
We collect platform and usage data:
- authentication logs and security events
- connector metadata, OAuth token references, and integration health status
- recommendation, approval, and action audit records
When you connect third-party services, we process data needed for enabled workflows (for example email headers/snippets, calendar metadata, CRM context, and billing context).
2. How We Use Information
We use information to:
- authenticate users and protect accounts
- ingest signals, generate recommendations, and execute approved actions
- provide support, troubleshooting, and product reliability improvements
- meet legal and compliance obligations
3. Legal Bases for Processing (where applicable)
Depending on your region, we process personal data under one or more legal bases:
- contract performance
- legitimate interests in secure service operation
- consent (for optional data uses)
- legal compliance
4. Data Sharing
We do not sell personal data. We may share data with:
- infrastructure, analytics, and support subprocessors under contract
- integrated provider APIs you explicitly connect
- legal authorities when required by law
5. Data Retention
We retain data only as long as needed for service delivery, auditability, billing, security, and legal obligations. Retention windows may vary by workspace policy and plan.
6. Security Controls
We implement administrative, technical, and organizational safeguards, including:
- encryption in transit (TLS)
- role-based access controls
- audit logs for recommendation/action lifecycle
- credential and secret handling controls
7. International Transfers
Where data is transferred across regions, we use contractual and operational safeguards aligned with applicable law.
8. Your Rights
Subject to local law, you may request:
- access, correction, or deletion
- processing restriction or objection
- data export/portability
Submit requests at privacy@choicepilot.online.
9. Cookies and Similar Technologies
ChoicePilot uses cookies and similar technologies for authentication, session continuity, and product analytics. See the Cookie Notice.
10. Children
ChoicePilot is not directed to children under 13 (or higher age where required by local law).
11. Changes to This Policy
We may update this policy from time to time. Material changes will be posted with an updated effective date.
12. Contact
- Privacy requests:
privacy@choicepilot.online - Security disclosures:
security@choicepilot.online - General support:
support@choicepilot.online